Privacy Policy

Information we collect

When you place an order, HIVORA Fragrances collects the information needed to process it, including your name, mobile number, optional email address, city, delivery address, order notes and purchased items.

How we use your information

We use this information to confirm your order, arrange delivery, provide customer support, prevent misuse and maintain order records. We do not sell your personal information.

Payments

Cash on Delivery orders do not require card information on this website. If additional payment methods are introduced, their terms and privacy information will be shown during checkout.

Sharing and security

Order details may be shared only with service providers involved in fulfilling your order, such as a courier. Administrative order records are protected through a private login. No internet service can be guaranteed completely risk-free, but reasonable safeguards are used.

Your choices

You may contact us to ask about correction or deletion of your personal order information, subject to records we may need for legitimate business, fraud prevention or legal purposes.

Contact

For privacy questions, email orders@hivora.com.pk or WhatsApp +92 325 0714040.